Carmine brings over two decades of risk management expertise to his role as Product Evangelist at Symend. With a deep background in collections strategy, he has played a key role in defining and influencing product vision and innovation within the company.

One of Carmine's significant contributions has been his work on delinquency archetypes, a data-driven approach that informs the development of customized, behaviorally-informed campaigns for different customer segments. This work has helped shape Symend's strategies for more effective and ethical debt management practices.

Carmine's ability to translate complex financial data into clear, compelling narratives has made him a valuable asset in communicating Symend's vision both internally and to clients. He advocates for the integration of technology, behavioral science, and data analytics to enhance debt collection processes, aiming to make them more efficient and customer-centric.

A regular attendee at industry conferences, Carmine stays at the forefront of risk management trends. His journey from domain expert to product evangelist reflects his commitment to combining industry knowledge with innovative thinking and effective communication to drive positive change in debt management practices.