Shawn Cook is a Telco expert with over 15 years of experience specializing in credit adjudication, credit strategies, and collections. Known for his skill in implementing strategies that mitigate risk and drive measurable outcomes, Shawn brings a strong analytical approach to his work, leveraging data insights to inform decisions and present dynamic, actionable content. With expertise in managing complex projects, vendor relationships, and crafting impactful customer communications, Shawn is recognized for his strategic acumen and leadership. In October 2024, Shawn joined the board of directors at TRMA Canada, where he continues to contribute his insights and experience to the industry.