TRMA 2020 Webinar Series

Why Retaining Customers Has Never Been More Important - Nurturing Customers Back to Normal During Uncertain Times

In today's environment, retaining your customers has never been more important.  The cost of acquiring new customers can cost five times more than retaining those you currently have.  Science driven, personalized messaging can help you not only keep the customers you have today but also convert them into customers for life.  Join Symend for a webinar on how to nurture and retain your customers during these challenging times.

Session Details: June 4, 2020 2pm EST

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Who We Are

The Telecommunications Risk Management Association of Canada (TRMA Canada) is a non-profit corporation formed in May 2000 by telecommunication industry leaders with the aim of promoting cooperation among Canadian Telecommunication companies to reduce fraud and bad debt. We are dedicated to the exchange of business information, ideas, and experiences related to credit risk management in the Canadian telecommunication Industry.

Membership in TRMA Canada gives you valuable access to industry knowledge and cutting-edge skills, as well as frequent networking opportunities with other telecom risk management professionals. We are a chapter of the US-based TRMA that was formed in 1997.  

Our Vision

A better connected tomorrow for our customers, members and communities.

Our Mission

We support our vision with a foundation of co-operation. We will innovate, educate and enhance our member and customer experiences with a commitment to reducing fraud, credit and collections risk using industry leading solutions. 

Our Goals

We are committed to delivering programming that adds value for our members.  We aim to provide industry and technology insights that allow our members to make educated decisions for their both their business and professional lives. 

Whether through regular webinars, online educational resources or by attending our annual conference, our members have access to industry leaders willing share their knowledge and experience to help reduce fraud and bad debt. 

Our volunteer led committees are dedicated to delivering against a set of objectives developed by the Board of Directors.  

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Membership Benefits

TRMA Canada offers excellent opportunities for both telecom and business affiliate risk management professionals to network with industry peers, collaborate, and establish best practices to mitigate credit, collections and fraud risk.
Membership provides benefits in 4 main areas:
1. Annual Conference & Networking Events: Provide an opportunity to network with other telecom and business affiliate professionals in the credit, collections and risk management space.
2. Industry Engagement: Direct contact to industry professionals and preferred vendor affiliates offering cutting-edge technologies, tools and services.
3. Educational Resources: Access to industry research to build best practices and hone skills
4. Brand Awareness: Promote your brand to industry stakeholders.

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